VISUAILS — Privacy Policy
VISUAILS respects your privacy and processes personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect information.
Last updated: April 2026
1. Information We Collect
We may collect:
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Name
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Email address
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Phone / WhatsApp number
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Company details
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Billing information
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Uploaded product photos or files
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Inquiry messages
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Order history
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Device/browser analytics data
2. How We Use Information
We use information to:
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Respond to inquiries
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Deliver services
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Process payments
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Provide support
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Improve our website
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Prevent fraud
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Maintain records
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Communicate regarding orders
3. Legal Basis
Where applicable, processing is based on:
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Contract performance
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Legitimate business interests
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Consent
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Legal obligations
4. Third-Party Providers
We may use third-party providers such as:
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Wix
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Payment processors
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Google Workspace
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Analytics tools
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Cloud storage providers
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Messaging tools such as WhatsApp
These providers may process data under their own terms and privacy policies.
5. Retention
We retain data only as long as reasonably necessary for:
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Service delivery
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Accounting obligations
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Legal compliance
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Fraud prevention
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Dispute handling
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Business records
6. Security
We use reasonable technical and organizational measures to protect personal data. However, no digital system can guarantee absolute security.
7. Your Rights
Where legally applicable, you may request:
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Access
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Correction
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Deletion
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Restriction
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Portability
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Objection to certain processing
Requests may be sent to our contact email.
8. Cookies & Analytics
Our website may use cookies or similar technologies for analytics, performance, and functionality.
Where required, consent tools may be presented.
9. International Transfers
Your data may be processed outside your country depending on the
infrastructure of our service providers.
10. Updates
We may update this Privacy Policy periodically by publishing a revised version.